Returns & Exchanges

We want you to be stoked with your gear. If something’s not quite right, we offer returns and exchanges within 14 days of receiving your order.

To be eligible for a return or exchange, items must be:

  • Unworn and unused

  • In original condition with all tags still attached

Exchanges

Need a different size or item? No worries. Send it back within 14 days and we’ll sort you out with an exchange (subject to stock availability).

Refunds

All returns are issued as store credit only, and we do not offer refunds back to your original payment method. Once your return is received and approved, you’ll be provided with a store credit to use on any future purchase.

Non-Returnable Items

  • Sale or clearance items

  • Items that have been worn, damaged, or washed

Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping costs are non-refundable

  • Customers are responsible for item until it has reached us

How to Start a Return

To start a return or exchange, please contact bushlineaustralia@gmail.com with your order number/proof of purchase and reason for return/exchange, and we’ll guide you through the process.